POLICIES

PRIVACY POLICY

The information provided in this Privacy Policy covers your interactions on all areas of the Bill Gray's website (Excludes outside web page links). We strongly believe in protecting your privacy, and it is our goal to allow visitors to provide as much or as little information as they feel comfortable with providing. This Privacy Policy governs our use of the information, which you provide to us or we otherwise obtain in providing our services to you. This policy may change from time to time, so please check back periodically for the most current information. Information you provide today will only be used in accordance with the policy that is in effect as of this date.

Your Personal Information
This website collects personal information when voluntarily submitted by visitors in our surveys, registration and/or contact forms. Personal information is requested in order to process the request. This information may include your name, mailing address, phone number, e-mail address and other information. Any and all information collected by Bill Gray's, Inc. is used for internal purposes only!

General Information
We collect general data including your domain name, the name of the web page from which you entered our site, which pages you visit on our site, and how much time you spend on each page. This general information does not include specific identifying information about you. We also use "cookie" technology to obtain non-personal information from online visitors. For example, The website logs IP addresses for systems administration purposes. IP addresses are logged to track a user's session. This gives us an idea of which parts of the site users may be visiting...and does not link IP addresses to anything personally identifiable. We use this information to monitor and improve our sites, and we do not provide this information to any outside parties.

Use of Information
Under no circumstances will we provide or disclose any collected information. We will at no time allow collected information to be sold, traded, or otherwise viewed by any third parties. Bill Gray's, Inc. makes every effort to respect the privacy of our online visitors and members.


SHIPPING & RETURNS

Hot Sauce Orders:
All hot sauce orders will be shipped via UPS Ground (no weekend/holiday delivery) with expected delivery in two to three weeks (continental US only). Shipping is free of charge on hot sauce orders. All sales are final.

Gift Card Orders:
Gift Cards are shipped via USPS with expected delivery in three to five days. Shipping is $1.00 per card ordered. All sales are final.
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